Customer Service

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3 ARTICLES

4d ago

Marriott GM’s ‘You’re Not Royalty’ Remark Highlights Strain Over Bonvoy Elites

A franchised manager’s public dismissal of top-tier members is being held up by travel blogs as a sign that elite benefits lack consistent enforcement across the brand.

3 ARTICLES

4d ago

Grand Floridian Cast Member Pulls Off Creative Lobby Balloon Rescue

3 ARTICLES

4d ago

World of Hyatt Lets Members Combine Points for Free, With Two Key Limits

4 ARTICLES

6d ago

Viral Alaska Airlines Pet Dispute Exposes Gap Between Policy and Gate Enforcement

6 ARTICLES

last wk.

Knott’s Berry Farm Closes on Christmas Eve, Extends Tickets but Offers No Refunds

3 ARTICLES

last wk.

Virginia Family Sues KLM and Delta for $200,000 Over Alleged Bed Bugs on Premium Economy Flight

4 ARTICLES

last wk.

Honda Recalls 70,658 Acura ILX Cars Over Brake Defect That Can Impair Stopping

10 ARTICLES

last wk.

Chase Scales Back Guaranteed 2¢ Redemptions at The Edit With Make‑Good Through Dec. 22

3 ARTICLES

2w ago

Spotify Restores Service After Global Outage With Cause Still Unclear

4 ARTICLES

2w ago

PolyAI Raises $86 Million Series D, Lifts Valuation to $750 Million

4 ARTICLES

2w ago

SoundHound’s 2026 Proving Ground: Fast Growth Confronts the AI Voice Acceptance Question

3 ARTICLES

2w ago

Dollywood Cuts Sunday Hours to 11 AM–6 PM for Cold Weather as Website Shows 9 PM Close

4 ARTICLES

3w ago

American Begins Testing Free Wi‑Fi for AAdvantage Members Ahead of January Rollout

5 ARTICLES

3w ago

Howard's Appliance Shuts All Southern California Stores During Holiday Season

4 ARTICLES

3w ago

Disney Requires Daily Entry Into All Occupied Hotel Rooms

8 ARTICLES

3w ago

Meta Rolls Out Unified Facebook and Instagram Support Hub, Tests AI Assistant

3 ARTICLES

3w ago

Passenger's AirPods Max Giveaway to American Airlines Crew Raises Questions Over Gifts and Favoritism

Customer Service

Marriott GM’s ‘You’re Not Royalty’ Remark Highlights Strain Over Bonvoy Elites

Grand Floridian Cast Member Pulls Off Creative Lobby Balloon Rescue

World of Hyatt Lets Members Combine Points for Free, With Two Key Limits

Viral Alaska Airlines Pet Dispute Exposes Gap Between Policy and Gate Enforcement

Knott’s Berry Farm Closes on Christmas Eve, Extends Tickets but Offers No Refunds

OIG Affirms SSA Phone Metrics, Notes 2025 Gains as Warren Disputes Framing

Sheryl Lee Ralph’s Holiday Check-In Complaint Prompts American Airlines Apology

Queue Cutting Remains Disney World’s Most-Broken Rule

Virginia Family Sues KLM and Delta for $200,000 Over Alleged Bed Bugs on Premium Economy Flight

Honda Recalls 70,658 Acura ILX Cars Over Brake Defect That Can Impair Stopping

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Customer Service

Chase Scales Back Guaranteed 2¢ Redemptions at The Edit With Make‑Good Through Dec. 22

Spotify Restores Service After Global Outage With Cause Still Unclear

PolyAI Raises $86 Million Series D, Lifts Valuation to $750 Million

SoundHound’s 2026 Proving Ground: Fast Growth Confronts the AI Voice Acceptance Question

Dollywood Cuts Sunday Hours to 11 AM–6 PM for Cold Weather as Website Shows 9 PM Close

American Begins Testing Free Wi‑Fi for AAdvantage Members Ahead of January Rollout

Howard's Appliance Shuts All Southern California Stores During Holiday Season

Disney Requires Daily Entry Into All Occupied Hotel Rooms

Meta Rolls Out Unified Facebook and Instagram Support Hub, Tests AI Assistant

Passenger's AirPods Max Giveaway to American Airlines Crew Raises Questions Over Gifts and Favoritism

Never miss stories about

Customer Service