Business ❯ Customer Service

User Experience

Service Disruptions Service Disruption Compensation Technical Support Service Outages Account Management Complaints Product Support Service Reliability Technical Issues

AWS Data Center Thermal Event Disrupts Coinbase, Forcing Hours of Restricted Trading

The incident underscored how concentrated cloud setups can turn a localized failure into hours of lost market access.

T-Mobile Expands Starlink-Powered Satellite Roaming to Canada and New Zealand

Lloyds Says App Glitch Exposed Data of 448,000 Customers

Anthropic’s Claude Suffers Partial Outage as User Reports Spike

T-Mobile Rolls Out Major T‑Life Overhaul With Easy Switch and Same‑Day Delivery

National Lottery To Take App and Website Offline for 24-Hour Upgrade This Weekend

Visible Offers $5 Credit After Verizon Outage With Manual Redemption

Monzo App Outage Disrupts Logins and Balances as Bank Activates Backup System

Meta Rolls Out Unified Facebook and Instagram Support Hub, Tests AI Assistant

Santander Users in Brazil Report Morning Outage as Pix Transfers Fail

99 App Outage Disrupts Rides Across Brazil as Company Begins Restoring Service

Verizon to Shut Down Hum Connected-Car Service on December 31, 2025

Carrefour Argentina Launches Mi Carrefour Wallet With Market-Leading 43% Rate

BA Halts Avios Transfers With Iberia and Aer Lingus as Fraud Reports Mount

PayPal and Venmo Fully Restored Following Morning Outage

Ring Faces Renewed Trust Crisis as Live-View Anomalies and Multi-Factor Authentication Gaps Emerge

Fitbit App Faces Major Outage in UK, Blocking Sign-Ins

Apple Code Unveils Generative AI Assistant in Support App

Renfe Introduces Tiered Train Fares From July 1

Google Cloud Attributes Seven-Hour Outage to Faulty Quota-Policy Update, Vows Overhaul