Business ❯ Customer Service

Consumer Rights

Refund Policies Compensation Regulations Loyalty Programs Travel Industry Recall Procedures Billing Issues Refund Processes Subscription Management Feedback Mechanisms

Ford Orders 4,653 Bronco Sports and Mavericks Off Road in Do-Not-Drive Recall

NHTSA says faulty front lower control arm ball joints can allow loss of steering, prompting Ford to begin inspections with towing and rental support.

Carnival Cancels Wave of Bookings After Website Shows Rock-Bottom Fares

Carnival Cancels Cut-Rate Cruise Bookings After Website Pricing Glitch

Spirit Airlines Shuts Down After Rescue Talks Fail, Pressuring Summer Fares

On the Beach Launches Same-Day Refunds or Rebooking for Cancelled Flights

British Airways to Downgrade Some Loyalty Members After Status Email Error

Delta Apologizes After Celebrity Stylist Says Paid Delta One Seat Was Not Lie‑Flat

William Hill Cites App Glitch After £1m ‘Win’ Is Voided

DHL Probes Packstation Fault After €600 Parcel Disappears in Aschaffenburg

Taxi Driver Hit With £1,955 Parking Bill After ANPR Error at Birmingham Airport

BT and EE Confirm £4 Monthly Rise From March 1 for Out-of-Contract Customers

El Al Launches Two-Week 'Flight with Peace of Mind' Cancellation-for-Credit Offer

Ryanair Defends £75 Gate Baggage Fees as Passengers Dispute Birmingham Charges

Gayle King Criticizes United Over 'Window' Seat With No Window on Maui–Newark Flight

Apple Restores Developer’s Locked Account After Suspected Gift Card Fraud

Honda Recalls 70,658 Acura ILX Cars Over Brake Defect That Can Impair Stopping

Fanki Says Mexico–Portugal Tickets Are Sold Out After Glitch-Plagued General Sale

Manchester Airport Probes £25 Charge After Driver Says Pick-Up Took Four Minutes

Toyota Recalls 11,529 Urban Cruiser Hyryders in India Over Fuel-Gauge Fault

T-Mobile Ends Free Apple TV+ Perk, Will Charge $3 a Month Starting Jan. 1, 2026