Overview
- The family filed the federal complaint on December 18 in the U.S. District Court for the Western District of Virginia.
- They allege bites began about two hours into a KLM-operated transatlantic flight to Amsterdam in premium economy.
- According to the complaint, flight attendants told them to keep their voices down and not report the issue before landing to avoid missing a connection.
- The filing includes images and video, including insects on a KLM-branded napkin, and reports treatment in Belgrade where a pediatric clinic confirmed bed-bug bites.
- Attorneys say settlement efforts with the airlines failed, the tickets were booked via Delta SkyMiles, and the case seeking $200,000 remains pending.