Overview
- Listeners worldwide reported widespread failures on December 15, with Downdetector logging more than 30,000 reports in the United States and thousands more across other regions.
- Users described login problems, tracks and podcasts failing to load, error screens, and endless loading loops on both mobile and desktop.
- Spotify acknowledged the incident through its Spotify Status account, saying it was aware of issues and checking them out.
- Reports declined over the following hours as functionality returned for most affected users, though some still noted minor or localized glitches.
- The company pointed users to its support and Ongoing Issues pages for troubleshooting and status updates, including advice to update the app and check device connectivity and storage.