Grand Floridian Cast Member Pulls Off Creative Lobby Balloon Rescue

Overview

• A child’s birthday balloon drifted to the Grand Floridian’s very high lobby ceiling and was initially considered out of reach.
• The cast member taped a smaller balloon to a string to float up and stick to the lost balloon, adjusting repeatedly as lobby air currents interfered.
• After multiple attempts, the balloon was brought down successfully, turning a disappointing moment into a small celebration for the family.
• Guests gathered to watch and other cast members came to help, turning the rescue into a collaborative, public effort.
• The episode, photographed and shared by onlookers, is being reported as a holiday‑season example of frontline ingenuity and service under heavy crowds.