Consumer Rights

Refund Policies Pricing Strategies Consumer Protection Subscription Services Ticket Sales Refunds Ticketing Customer Service Ticketing Industry Pricing Practices

Appeals Court Vacates FTC’s Click-to-Cancel Rule

The decision reflects the absence of a required economic impact review, leaving no federal requirement for easy online cancellations.

Dutch Foundation Sues Sony Over High PlayStation Store Prices

Competition Bureau Sues DoorDash Over Nearly a Decade of Deceptive Checkout Fees

Germany Enacts June Regulations on Maternity Protection, Energy Switching and Accessibility

Luxury Glamping Provider for Glastonbury Festival Collapses, Leaving Customers Stranded

European Consumer Groups Demand EU Probe Into Low-Cost Airline Baggage Fees

Tesla Resold Off-Lease Cars Meant for Robotaxi Fleet, Raising Transparency Concerns

Spain Opens Investigation Into Ticketmaster Over Bad Bunny Concert Fees

FTC’s Junk Fee Rule Takes Effect, Mandating Transparent Pricing Across Key Industries

Motability Customer Replaces Faulty Honda Jazz After Disputed Brake Issues

FTC Distributes $18.5 Million in Refunds to Publishers Clearing House Customers

Kai Tak Stadium Faces Scrutiny Over Obstructed-View Concert Seats

New York AG Proposes FAIR Act to Strengthen Consumer Protections

Avast to Pay $16.5M Settlement for Selling User Data Without Consent

Limited Run Games Issues Warning Over Faulty NES Cartridges

Square Enix Ends Support for Final Fantasy Crystal Chronicles on iOS Due to Unfixable Bug

Couple Awarded Millions After Severe Moth Infestation in £32.5M London Villa

Oasis Ticketing Crackdown Leads to Cancellations and Fan Frustration

DAZN Faces Class Action Lawsuit Over Alleged Unlawful Price Increases

FTC Distributes $2.4 Million to Fashion Nova Customers Over Suppressed Reviews