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Letterboxd Login Outage Locks Users Out

The company says it is working to restore access, signaling operational and reputational risks for the fast-growing platform during reported buyer interest.

Overview

  • Users trying to access Letterboxd were logged out and unable to sign back in after an outage that began on Sunday morning, with the app briefly loading then returning to the login screen.
  • Letterboxd posted messages on Instagram and X saying its team is aware of the service interruption and is working to restore access, but it has not provided a technical cause or an estimated time to full recovery.
  • When users attempted to sign in on the website they received error messages and DownDetector recorded more than 1,000 reports of problems as the disruption unfolded.
  • The outage touches a platform that has grown rapidly to more than 30 million users and operates from Auckland, New Zealand, raising higher operational stakes for routine failures.
  • Beyond immediate user frustration, the disruption could complicate Letterboxd's public reputation and any informal talks about a sale, so observers will be watching for a clear technical explanation and faster public updates.