Overview

• All Hum services for Hum+ and Humx will end on the cutoff date, including Crash Response, Roadside Assistance, Vehicle Diagnostics, and Location Services.
• Humx-specific features such as the in-vehicle Wi‑Fi hotspot and NumberShare will also cease on December 31, 2025.
• Customers will be billed for Hum through the shutdown date, with no charges assessed after service ends.
• Users can download driving history and other account data from the Hum portal until the cutoff, after which Verizon says the data will be permanently deleted.
• Devices do not need to be returned, and the Hum app will be decommissioned when service ends.