Overview

• On May 28 a backend update bug misdated all prior device logins to that day, causing users to see unfamiliar devices in their control centers.
• Ring has maintained that no unauthorized access occurred and updated its status page to explain the programming error and outline corrective actions.
• Several customers report live camera feeds initiating without app commands, raising concerns that the issue extends beyond login misreports.
• Users also describe not receiving multi-factor authentication prompts when new devices appeared, suggesting potential lapses in enforced security measures.
• Ring must comply with state and federal breach-notification laws following its 2023 FTC privacy settlement or face potential penalties.