Business ❯Airline Industry

Customer Service

Customer Service Flight Operations Airlines Passenger Safety Aviation Industry Transportation Safety Flight Safety Flight Experiences Flight Disruptions Aviation Safety

Qantas A380 Diverts to Baku After In-Flight Cardiac Emergency

Flight QF2 resumed to Singapore on June 10 after passengers were housed overnight in Baku due to crew duty limits

Flight Attendants Employ Toddler Babysitting Ploy to Coax Seat Swaps

Blue Islands Flight Returns Safely After Engine Alert; AAIB Ends Inquiry

Air India Express Faces Criticism Over Mid-Flight AC Failure, Passenger Distress

Missile Strike Near Tel Aviv Airport Forces Air India Flight Diversion and Service Suspension

easyJet Apologizes After Breastfeeding Mother Faces £50 Fine for Breast Milk

Wizz Air Flight Delayed 88 Minutes Over False Theft Accusation

Southwest Airlines Passenger Removed After Stripping Naked and Defecating on Seat

Jet2 Flight Diverts to Barcelona to Remove Disruptive Passengers

IndiGo Faces Backlash Over Mosquito Infestation on Lucknow-Delhi Flight

Delta Passengers Hold Up Collapsed Ceiling Panel Mid-Flight

American Airlines Flight Diverts to JFK After Passenger's Aggressive Outburst

81-Year-Old Stranded in Puerto Rico After Airline Denies Emotional Support Parrot on Flight

IndiGo Flight Attendant Accused of Stealing Child's Gold Chain on Domestic Flight

Virgin Atlantic Flight Resumes Journey After 48-Hour Delay in Turkey

Shenzhen Airlines Passenger Bites Crew Member During Mid-Air Dispute

FAA Investigates Smoke Incident on American Eagle Flight as Route Faces Recurring Issues

American Airlines Flight Diverted to Dallas After Maintenance Issue on Tokyo Route

Orthodox Jewish Passenger Sues United Airlines Over Alleged Restroom Incident

Passenger Suffers Severe Illness After Eating Inflight Meal on Etihad Airways