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Passenger Experience

Safety Protocols Incident Management Policy Changes Digital Transformation Handling Disruptive Passengers Flight Etiquette Zero Tolerance Policies Compensation Policies Safety Measures Travel Innovations

Lufthansa A380 Diverts to Boston After Onboard Assault

The diversion halted the San Francisco–Munich flight to let police remove a restrained passenger, beginning a formal investigation.

Delta Flight to Shanghai Diverts to Seattle Over Disruptive Passenger

French Court Convicts Two Over Ryanair Diversion With Suspended Terms and €10,000-Plus Fines

EasyJet Flight From Tenerife to Glasgow Diverts to Porto After Onboard Disruption

Ryanair Jet Clips Fuel Truck at Edinburgh Airport, No Injuries Reported

Ryanair Moves to App-Only Boarding in November to Cut Paper Use

Ryanair Sets Nov. 12 Switch to App-Only Boarding Passes

Ryanair Enforces £500 Fine on Offloaded Unruly Passengers