Overview
- The Albuquerque family filed a Dec. 18 federal complaint in the Western District of Virginia naming Delta Air Lines and KLM Royal Dutch Airlines.
- They allege they were bitten by bed bugs about two hours into a KLM-operated flight to Amsterdam on March 21 after booking via Delta’s SkyMiles program.
- Exhibits include photos and videos the plaintiffs say show bugs on a sweater and seat creases, dead insects on a KLM napkin, and close-ups of bite marks.
- The suit claims flight attendants urged the parents to keep quiet to avoid passenger panic and warned that reporting the issue could jeopardize their connection.
- Attorneys say no settlement offers had been made as of Dec. 23, while Delta says the flights in question were not operated by Delta and KLM has declined specific comment.