Airline Industry

Customer Service Operational Challenges Customer Relations Operational Safety Low-Cost Carriers Airline Operations Market Competition Corporate Responsibility Air India Operational Procedures

Global Air Cargo Jumps in February as War and Fuel Spike Darken Outlook

Fresh Middle East conflict with soaring fuel costs now clouds the outlook.

Southwest Faces Blowback Over New Extra-Seat Rule After Switch to Assigned Seating

Jordan Halts Aqaba Flight Approvals, Arkia Cancels Dozens

United Introduces ‘Relax Row’ Couch-Style Economy Seats for 2027 Launch

Southwest Faces Scrutiny Over ‘Extra Seat’ Rule After Passenger’s Ticket Canceled at Gate

El Al Cancels 25,000 Tickets as Ben Gurion Outbound Limits Tighten

Cornyn Introduces Bill to End Congressional TSA Privileges

Frontier Faces Backlash Over Removal of Deaf Passenger as Airline Cites Open-Container Violation

El Al Sets Six Tel Aviv–JFK Flights for U.S. Citizens Starting March 16

American Airlines Passenger Removed Over Loud Phone Video on Miami–Tampa Flight

Southwest’s New Customer-of-Size Policy Fuels Uncertainty for Disney Travelers

TikTok Video Shows Passenger Removed From Miami–Tampa American Airlines Flight Over Loud Phone Audio

DOT Clears American Airlines to Restart Miami Flights to Caracas and Maracaibo, First U.S. Service Since 2019

Iberia Quietly Raises Avios Prices on Chicago–Madrid, Ending a Longtime Sweet Spot

Munich Airport, Lufthansa Pledge Overhaul After Passengers Stranded on Planes

Virgin Australia to Extend Pets-In-Cabin to Adelaide and Launceston as 1,000th Pet Nears

Munich Airport Apologizes After 600 Passengers Spend Night on Parked Planes

Aerolíneas Argentinas Sets Special Florianópolis–Buenos Aires Flight for Early Saturday Pending Approval

Jet2 Bans Two Passengers for Life After Midair Brawl Forces Brussels Diversion

British Airways Cabin Crew Hospitalized After Passenger’s THC-Laced Gummies Given on Heathrow–LAX Flight