Customer Experience

Service Quality Service Improvement Service Changes Service Industry Service Design Service Issues Improvements Store Operations Customization Market Research

3 ARTICLES

2w ago

Millennium Hotels & Resorts and Maritim Hotels Launch Cross-Brand Loyalty Partnership

Members of MyMillennium or MyMaritim will enjoy reduced rates at partner hotels worldwide under a pact that complements City Developments’ debt reduction strategy.

4 ARTICLES

4w ago

Airtel Expands AI Spam Detection to International Calls and Adds Vernacular Alerts

4 ARTICLES

3mo ago

GM, Pilot, and EVgo Expand EV Charging Network to 130 Locations Across 25 States

4 ARTICLES

4mo ago

Air France Launches New La Première Suites and Jacquemus Loungewear

3 ARTICLES

4mo ago

QuickBooks Launches Tap to Pay on iPhone for U.S. Customers

4 ARTICLES

4mo ago

BJP Leaders Criticize Air India for Poor Service and Broken Seats

4 ARTICLES

5mo ago

AT&T Introduces Feature Showing Why Businesses Are Calling on Android Devices

4 ARTICLES

6mo ago

Bench Accounting Shuts Down Abruptly, Disrupting Thousands of Businesses

4 ARTICLES

7mo ago

IndiGo Passengers Stranded for 24 Hours at Istanbul Airport After Major Flight Delay

3 ARTICLES

7mo ago

Dollar General Expands Same-Day Delivery Pilot to Compete with Walmart

3 ARTICLES

7mo ago

Anand Mahindra Responds Gracefully to Scathing Criticism of Mahindra Cars

3 ARTICLES

9mo ago

Socket Secures $40M to Enhance Open-Source Software Security

3 ARTICLES

9mo ago

Costco's New Membership Card Scanners Enhance Store Efficiency and Customer Experience

5 ARTICLES

11mo ago

Costco Tightens Membership Policies with New Scanning System

7 ARTICLES

last yr.

Southwest Airlines CEO Resists Resignation Amid Activist Investor Pressure

3 ARTICLES

last yr.

Amazon's AI 'Project PI' Enhances Delivery Accuracy and Sustainability

4 ARTICLES

last yr.

Chipotle Faces Backlash Over Alleged Smaller Portions

Particle.news

Customer Experience

Millennium Hotels & Resorts and Maritim Hotels Launch Cross-Brand Loyalty Partnership

Starbucks Scales Up Service Overhaul With North America Green Apron Expansion

MG Windsor PRO Sees Overwhelming Demand with 8,000 Bookings in 24 Hours

Berlin-Based AI Startup Parloa Achieves Unicorn Status with $120M Funding

Airtel Expands AI Spam Detection to International Calls and Adds Vernacular Alerts

GM, Pilot, and EVgo Expand EV Charging Network to 130 Locations Across 25 States

Air France Launches New La Première Suites and Jacquemus Loungewear

QuickBooks Launches Tap to Pay on iPhone for U.S. Customers

BJP Leaders Criticize Air India for Poor Service and Broken Seats

AT&T Introduces Feature Showing Why Businesses Are Calling on Android Devices

Never miss stories about

Customer Experience

Bench Accounting Shuts Down Abruptly, Disrupting Thousands of Businesses

IndiGo Passengers Stranded for 24 Hours at Istanbul Airport After Major Flight Delay

Dollar General Expands Same-Day Delivery Pilot to Compete with Walmart

Anand Mahindra Responds Gracefully to Scathing Criticism of Mahindra Cars

Socket Secures $40M to Enhance Open-Source Software Security

Costco's New Membership Card Scanners Enhance Store Efficiency and Customer Experience

Costco Tightens Membership Policies with New Scanning System

Southwest Airlines CEO Resists Resignation Amid Activist Investor Pressure

Amazon's AI 'Project PI' Enhances Delivery Accuracy and Sustainability

Chipotle Faces Backlash Over Alleged Smaller Portions

Never miss stories about

Customer Experience