Business ❯ Customer Experience

Service Innovation

Technology Integration Theme Parks Operational Efficiency Premium Services Accor Consumer Preferences AI Integration Travel Industry Market Trends Digital Services In-store Experience

Disney Patents System to Predict Heat Risk and Reroute Park Itineraries

The concept aims to help guests avoid heat stress by reshuffling plans before conditions become risky.

Disney Patent Outlines Personalized Heat and Pollution Alerts for Park Guests

AT&T Rolls Out OneConnect, a Single Plan for Mobile and Home Internet

Reports Say Disney World’s App Reliance Has Reached a Breaking Point

Accor Unifies Paid Loyalty Under ALL Accor+ With Four Tiers, Rolling Out From October

Starbucks Scales Up Service Overhaul With North America Green Apron Expansion