Business ❯Telecommunications

Customer Service

Fraud Prevention Service Disruption Compensation Pricing Strategies Consumer Protection Billing Issues Data Breach Response Spam Management Service Outages Service Guarantees

AT&T Completes Nationwide Rollout of Wireless Account Lock to Curb SIM Swaps

The feature gives customers direct control over account security by locking SIM swaps with instant alerts

Hyperoptic Introduces Up to 12% Mid-Contract Broadband Price Rises

AT&T to Acquire Lumen’s Consumer Fiber Business for $5.75 Billion

Sky's Discounted Broadband and TV Deals Set to End May 28

Airtel Restores Services After Nationwide Network Outage

Virgin Media O2 and Daisy Group Announce £1.4 Billion B2B Merger

SK Telecom Halts New Sign-Ups as USIM Replacement Efforts Intensify

Vodafone Activates Real-Time Scam Warning System for Mobile Users

Telus Surpasses Rogers in Telecom Complaints as Sector Grievances Rise 12%

SK Telecom Faces Fallout from Cyberattack as USIM Replacements Lag

SK Telecom Faces USIM Shortages as Free Replacement Program Launches After Data Breach

Bharti Airtel Launches Unified International Roaming Plans Covering 189 Countries

SK Telecom to Launch Free SIM Replacement Program After Cyberattack

Metro by T-Mobile Launches Prepaid Plans with 5-Year Price Guarantee

Airtel Expands AI Spam Detection to International Calls and Adds Vernacular Alerts

Comcast Introduces Five-Year Price Guarantee for Xfinity Internet Plans

T-Mobile Announces $5 Monthly Increase for Legacy Plan Customers

Language Disputes in Maharashtra Highlight Tensions Over Marathi and Hindi Use

Bouygues Telecom Resolves Nationwide Network Outage Affecting Thousands

Consumer Protection Warns of Phishing Scam Targeting Telekom Customers