Overview
- Over 70,000 customers have switched to rival carriers KT and LG U+ in two days, citing frustration with delays in SK Telecom’s USIM replacement program.
- SK Telecom has replaced 280,000 USIM cards and received 4.32 million reservations, but inventory is limited to 1 million units initially, with 5 million more expected by the end of May.
- The Personal Information Protection Commission is investigating the breach, believed to involve a leak from SK Telecom’s main server, with potential fines under revised data protection laws.
- Government agencies, including the military and intelligence services, have mandated USIM replacements for official devices to address security risks.
- SK Telecom is developing a software-based USIM modification solution to address inventory shortages, with plans to introduce it by mid-May.