Society ❯ Consumer Issues

Telecommunications

Service Disruptions Service Reliability Price Increases Service Quality Network Reliability Spam Calls Service Disruption Scams Service Providers Mobile Services Internet Access O2 Billing Disputes Fees Informal Markets Pricing Strategies Data Usage Customer Experience Service Outages Customer Complaints Robocalls Corporate Ethics Public Policy Privacy Rights Market Practices Fraud Prevention Privacy Scam Awareness Corporate Accountability Public Complaints Reliance Jio Corporate Practices

Nearly 49 Attorneys General Urge FCC to Block Scammers From Buying Real Phone Numbers

The coalition seeks stricter certification, routine reporting, sales limits, bans on number cycling and trial-number curbs to make illegal robocalls traceable.

CRTC Orders Bell and Telus to Explain or Drop New Switch Fees

Telus Plans Mandatory $15 SIM Charge as CRTC Activation Fee Ban Takes Effect

Verizon $20 Outage Credit Rolls Out as Some Customers Secure Up to $200 and Phishing Texts Are Reported

States Launch Phase 2 Robocall Crackdown, Targeting Inteliquent, Bandwidth, Lumen and Peerless

Verizon Restores Wireless Service After Nationwide Outage Tied to Software Glitch

FCC Drops More Than 1,200 Voice Providers From U.S. Networks in Robocall Crackdown

Major UK Carriers Scramble to Restore Voice Services After Nationwide Outage