Society ❯ Consumer Issues

Telecommunications

Service Disruptions Service Reliability Price Increases Network Reliability Mobile Services Spam Calls Service Disruption Privacy Rights Billing Disputes Pricing Strategies

BT to Shift Out-of-Contract BT and EE Customers to £4 Fixed Annual Rise From March 1, 2026

The move brings legacy accounts under pounds-and-pence rules set after Ofcom’s ban on inflation-linked hikes, with no new minimum term.

Verizon $20 Outage Credit Rolls Out as Some Customers Secure Up to $200 and Phishing Texts Are Reported

Vodafone Retunes Cable Network This Week as Sky Sets February IP Switch for Most Channels

Virgin Media Outage Extends Into Friday Morning After Manchester Fibre Break

Martin Lewis Urges O2 Customers to Check Bills After Reports of Wrong Exit Charges

States Launch Phase 2 Robocall Crackdown, Targeting Inteliquent, Bandwidth, Lumen and Peerless

Peru Escalates Crackdown on Illegal SIM Sales as Prosecutors Target Telecom Managers

Vodafone Says Vendor Software Fault Caused UK Outage as Service Recovers

Telekom Raises Legacy Landline Prices Effective Oct. 1 as Vodafone Hikes Cable Tariffs

Mexico Warns of Surge in One-Ring and Fake Job-Offer Calls From Abroad

Orange Cuts €37,700 Morocco Roaming Bill to €500 After Customer Dispute

Orange Slashes €37,737 Morocco Roaming Bill to €500 After Customer Dispute

Verizon Restores Wireless Service After Nationwide Outage Tied to Software Glitch

Germany Sees July Phone-Spam Surge as New Lists Flag Numbers to Block

FCC Drops More Than 1,200 Voice Providers From U.S. Networks in Robocall Crackdown

Airtel Suffers Fresh Network Outage Across Major Indian Cities

German Carriers Still Oversupply Data Bundles as Discounters Slash Prices

Major UK Carriers Scramble to Restore Voice Services After Nationwide Outage

Virgin Media Outage Disrupts Broadband, Email and Sky Sports Logins

Spain Advances Consumer Protections with New Spam-Call Regulations