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7h ago

Verizon Restores Wireless Service After Nationwide Outage Tied to Software Glitch

Reports surged to roughly 20,000 on DownDetector at the afternoon peak.

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Verizon users were hit with a nationwide outage Saturday.
A Verizon outage is impacting customers across the United States on Saturday, Aug. 30, 2025.

Overview

  • Verizon said service was restored late Saturday following a software-related disruption, with engineers continuing to monitor the network.
  • The outage began around midday Eastern Time and peaked near 3:30 p.m. ET with about 20,000–25,000 user reports of problems.
  • Major metropolitan areas were among the hardest hit, including New York City, Los Angeles, Chicago, Minneapolis, Miami, Orlando, Atlanta, and Boston.
  • Many iPhones displayed “SOS” or “SOS only,” which Apple explains still allows emergency calls such as 911 even when a device cannot reach its carrier.
  • Verizon attributed the incident to a software issue, and one local report cited a compounding fiber cut, while customer frustration and FCC attention followed.