Business ❯Retail

Customer Service

Customer Service E-commerce Operations Shopping Trends Shopping Habits Market Competition Cyber Attacks Data Breaches Data Protection Supermarkets

Costco Reinstates Early Shopping Hours for Executive Members

The perk highlights Costco’s plan to reward its 37.6 million Executive members by piloting extended store hours after positive gas station feedback.

M&S Website Partially Restored After Cyberattack Disruption

Asda to End Blue Light Card Discounts for Emergency Workers by May 27

Tesco Apologizes for £100 Clubcard Points Email Error

Amazon Reestablishes FedEx Partnership for Large-Package Deliveries

Primark Implements 15p Paper Bag Charge Across UK Stores

Tesco Investigates Staff Actions After Violent Standoff at Finsbury Park Store

8-Year-Old’s Accidental $4,200 Lollipop Order Prompts Refund and Awareness Effort

Rite Aid Begins Second Bankruptcy, Plans Store Closures and Asset Sales

Target Limits Self-Checkout to 10 Items and Expands Staffed Lanes as Theft Concerns Grow

M&S Faces Prolonged Cyber Attack Disruption with Online Orders Still Halted

Marks & Spencer Halts Online Orders Following Cyber Attack

Marks & Spencer Cyberattack Disrupts Services and Payment Systems

Major U.S. Retailers Announce Easter Sunday Closures

Joann Fabrics to Close All Stores Following Second Bankruptcy Filing

Mandy Moore Criticizes Amazon for Delivering Package to Burned Down Home

CVS Tests App Feature to Unlock Secured Shelves