Business ❯Retail

Customer Service

Online Shopping Order Management Crisis Management Communication Payment Systems Operational Changes Order Fulfillment Impact of Cyber Attacks Operational Disruption Loyalty Programs

Meijer Recalls Frederik’s Dark Chocolate Almonds Over Undeclared Cashews

The recall covers packages sold in six Midwestern states following a customer notification to address potential cashew contamination.

Costco Reinstates Early Shopping Hours for Executive Members

M&S Website Partially Restored After Cyberattack Disruption

Asda to End Blue Light Card Discounts for Emergency Workers by May 27

Tesco Apologizes for £100 Clubcard Points Email Error

Amazon Reestablishes FedEx Partnership for Large-Package Deliveries

Primark Implements 15p Paper Bag Charge Across UK Stores

Tesco Investigates Staff Actions After Violent Standoff at Finsbury Park Store

8-Year-Old’s Accidental $4,200 Lollipop Order Prompts Refund and Awareness Effort

Rite Aid Begins Second Bankruptcy, Plans Store Closures and Asset Sales

Target Limits Self-Checkout to 10 Items and Expands Staffed Lanes as Theft Concerns Grow

M&S Faces Prolonged Cyber Attack Disruption with Online Orders Still Halted

Marks & Spencer Halts Online Orders Following Cyber Attack

Marks & Spencer Cyberattack Disrupts Services and Payment Systems

Major U.S. Retailers Announce Easter Sunday Closures

Joann Fabrics to Close All Stores Following Second Bankruptcy Filing

Mandy Moore Criticizes Amazon for Delivering Package to Burned Down Home

CVS Tests App Feature to Unlock Secured Shelves

Royal Mail to Introduce Dedicated Parcel Lockers in 2025

Nordstrom Reports Strong Q3 Sales Growth but Faces Profit Decline