Business ❯Marketing

Customer Experience

Brand Loyalty Brand Strategy Loyalty Programs Pricing Strategies Service Improvement Service Offerings Mobile Ordering Client Retention Onboarding Process Pricing Strategy

Comcast Simplifies Xfinity Internet Into Four Unlimited Data Tiers

Subscribers qualify for a free year of mobile service when opting into simplified tiers featuring lock-in pricing without data caps

Starbucks Scales Up Service Overhaul With North America Green Apron Expansion

Monro to Close 145 Underperforming U.S. Stores by End of June

Sainsbury’s to close patisserie, hot food and pizza counters by early summer

Klarna Rehires Human Support Staff After AI Experiment Faces Challenges

Wetherspoon Prepares to Launch Four New Gourmet Burgers Nationwide

Starbucks Shifts Focus to Staffing Over Automation in Turnaround Effort

Starbucks to Cut 30% of Menu Items in Major Overhaul

Whole Foods CEO Jason Buechel to Lead Amazon's Global Grocery Operations

Starbucks Faces Declining Sales and Customer Dissatisfaction

Starbucks Appoints Tressie Lieberman as Global Chief Brand Officer

Southwest Airlines to Introduce Assigned Seating by 2026

Stitch Fix Shares Plummet 39% Amid Widening Losses and Weak Outlook

Peloton Introduces $95 Activation Fee for Secondhand Bikes