Business ❯ Aviation Industry ❯ Airline Services

Customer Experience

In-flight Connectivity Luxury Travel Connectivity Solutions Pet-Friendly Policies Pet Accommodation Seat Selection Service Innovation In-flight Amenities In-flight Services Loyalty Programs

4 ARTICLES

last wk.

Emirates Unveils Next‑Generation Global Lounge Concept

The carrier is spending more than AED 50 million per location to align airport lounges with its latest cabin design and lift its ground‑service offering.

6 ARTICLES

2mo ago

Singapore Airlines Picks Starlink for A350 and A380 Wi‑Fi Rollout Starting 2027

8 ARTICLES

2mo ago

Emirates Fits First A380 With Starlink, Speeds 2026 Rollout

9 ARTICLES

3mo ago

Alaska Airlines Details International Business Class Suites for 787-9 Long-Haul Routes

9 ARTICLES

4mo ago

ITA Airways to Allow Dogs Up to 30 Kilograms in Cabin on Italian Domestic Flights

7 ARTICLES

5mo ago

Lufthansa Group to Offer Free In-Flight Wi‑Fi Using Starlink Across Entire Fleet

10 ARTICLES

5mo ago

Lufthansa Group Picks Starlink for Fleetwide In‑Flight Wi‑Fi by 2029

7 ARTICLES

7mo ago

Hanjin Group Airlines to Adopt Starlink In-Flight Wi‑Fi With Service Starting in 2026

3 ARTICLES

7mo ago

JetBlue Reveals First JFK Lounge Renderings, Targets Opening This Month

24 ARTICLES

7mo ago

Emirates Confirms Fleetwide Starlink Wi‑Fi With Free Access, First Flight Nov. 23

5 ARTICLES

8mo ago

United Flies First Mainline Jet With Starlink Wi‑Fi, Kicking Off 737‑800 Rollout

5 ARTICLES

8mo ago

Italy Eases Cabin Rules for Larger Pets as First ITA Test Flight Set for Tuesday

3 ARTICLES

9mo ago

Bodycam Video Shows Police Arrest Over Lounge Access at Delta Sky Club in Palm Beach

8 ARTICLES

10mo ago

Delta, United Hit With Class Actions Over ‘Window’ Seats That Lack Windows

7 ARTICLES

10mo ago

Qatar Airways to Shift JFK Flights to New Terminal One in 2026, Debut First U.S. Lounge

6 ARTICLES

10mo ago

Korean Air Opens Three Upgraded Lounges at Incheon Airport

3 ARTICLES

11mo ago

Customer Experience

Emirates Unveils Next‑Generation Global Lounge Concept

Singapore Airlines Picks Starlink for A350 and A380 Wi‑Fi Rollout Starting 2027

Emirates Fits First A380 With Starlink, Speeds 2026 Rollout

Alaska Airlines Details International Business Class Suites for 787-9 Long-Haul Routes

ITA Airways to Allow Dogs Up to 30 Kilograms in Cabin on Italian Domestic Flights

Lufthansa Group to Offer Free In-Flight Wi‑Fi Using Starlink Across Entire Fleet

Lufthansa Group Picks Starlink for Fleetwide In‑Flight Wi‑Fi by 2029

Hanjin Group Airlines to Adopt Starlink In-Flight Wi‑Fi With Service Starting in 2026

JetBlue Reveals First JFK Lounge Renderings, Targets Opening This Month

Emirates Confirms Fleetwide Starlink Wi‑Fi With Free Access, First Flight Nov. 23

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Customer Experience

United Flies First Mainline Jet With Starlink Wi‑Fi, Kicking Off 737‑800 Rollout

United Sets First Starlink-Equipped Mainline Flight for Takeoff

United Becomes First Airline to Support Apple Wallet’s iOS 26 Travel Features

Italy Allows Larger Dogs in Plane Cabins, Ita Airways Flies First Demo

Italy Eases Cabin Rules for Larger Pets as First ITA Test Flight Set for Tuesday

Bodycam Video Shows Police Arrest Over Lounge Access at Delta Sky Club in Palm Beach

Delta, United Hit With Class Actions Over ‘Window’ Seats That Lack Windows

Qatar Airways to Shift JFK Flights to New Terminal One in 2026, Debut First U.S. Lounge

Korean Air Opens Three Upgraded Lounges at Incheon Airport

ANA to Offer Free High-Speed Wi-Fi on International Routes with Viasat Amara

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Customer Experience