Business ❯ Customer Service ❯ Crisis Management

Public Relations

Apologies Airline Industry Communication Strategies Corporate Responsibility Refund Policies Apologies and Compensation Corporate Response User Communication Company Response Elon Musk Incident Response Response Actions Apologies and Advisories Social Media Response Response Strategies Verizon Response Internal Investigations Corporate Apologies Airtel Response

Walmart Restores App and Website After Brief Morning Outage

The retailer said services were back to normal, urging users still seeing errors to reinstall the app or clear their browser cache.

LNER Confirms Supplier Breach Exposing Passenger Contact and Journey Data

Cathay Pacific Faces Outcry Over 28-Hour Cabin Ordeal After Storm Diversion

American Airlines Restores Systems After Network-Wide Outage