Overview

• On June 27 at about 1:30 p.m. ET, a system failure knocked out American’s flight information, check-in, booking, baggage and maintenance platforms nationwide.
• Pilots were held on the tarmac when they could not submit or sign off digital maintenance checks until the electronic maintenance system was revived.
• FlightAware tracked that as services returned, nearly one-third of American Airlines flights and over a third of PSA Airlines flights still faced delays.
• The airline and its partners restored all affected applications by late afternoon, enabling departures to resume without any American-operated cancellations.
• The outage highlights recurring IT vulnerabilities in air travel and follows past carrier breakdowns that spurred FAA scrutiny and major infrastructure investments.