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Cathay Pacific Faces Outcry Over 28-Hour Cabin Ordeal After Storm Diversion

Regulators are urged to clarify international diversion rules after passengers reported scarce provisions, poor communication, prolonged confinement.

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Overview

  • A Black Rainstorm Warning over Hong Kong forced Cathay Pacific flight CX883, carrying around 300 passengers from Los Angeles, to divert to Taipei on August 4.
  • Passengers remained onboard the Boeing 777-300ER for nearly 11 hours on the Taipei tarmac without being allowed to deplane.
  • Initial food and water provisions were rationed and ultimately exhausted, with no additional supplies delivered during the ground delay.
  • Crew members cited “insurance reasons” for the deplaning ban and provided limited updates, prompting some travelers to describe feeling “held against their will.”
  • The aircraft logged about 28.5 hours of continuous cabin time, arriving in Hong Kong more than 13 hours behind schedule and exposing gaps in Cathay Pacific’s diversion contingency planning.