Business ❯Aviation ❯Airlines ❯Customer Experience

Loyalty Programs

Air New Zealand Taps Chief Digital Officer Nikhil Ravishankar as Next CEO

He will take charge on October 20 to steer the carrier’s digital overhaul, building on recent platform investments

Spirit Airlines Launches Extra-Legroom Seats and Loyalty Perks in Post-Bankruptcy Revamp

American Airlines Announces Free In-Flight Wi-Fi for Loyalty Members Starting January 2026

JetBlue to Open First Airport Lounges at JFK and Boston Logan

United Airlines Partners with SpaceX's Starlink for Free In-Flight Wi-Fi