Society ❯ Consumer Behavior

Digital Services

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National Lottery Online Services Hit by Intermittent Outage in UK

The operator urges customers to retry during ongoing work to stabilise access.

Germany Finalizes Mobile-Speed Test Rules That Let Customers Seek Reductions

UPI Payments Disrupted Across India During SBI Maintenance Extension

Hargreaves Lansdown Restores Services After Outage That Blocked Client Trading

IndianOil’s LPG App Overtakes ChatGPT to No. 1 as Cooking Gas Crunch Triggers Booking Surge

Swiggy Rolls Out MCP Ordering via ChatGPT, Claude and Gemini

National Lottery Says App and Website Back After Weekend Upgrade

Amazon Prime Refund Claims Open as FTC Settlement Enters Second Phase

Halifax to Shut 14 More UK Branches in 2026

Sberbank Mobile App Outage Reported in Russia This Morning

Argentina-Led Piracy Crackdown Knocks Out Dozens of Illegal Streaming Platforms Used in Brazil

November Consumer Changes: BNPL Checks, Ryanair Digital Boarding, ZDF Goes HD-Only

Amazon Prime Refunds Set for December Under $2.5 Billion FTC Settlement

Amazon Reaches $2.5 Billion FTC Settlement Over Prime Sign-Up and Cancellation Tactics

Trial Opens in Seattle Over FTC Claims Amazon Tricked Users Into Prime

Argentina Mandates ‘Arrepentimiento’ and Service Cancellation Buttons for Online Commerce

Openbank Tops 300,000 Mexico Customers in Six Months as Country CEO Exits

PlayStation Adds Self-Service Refunds to PS Store and App

Volkswagen Launches OTA Power Upgrade for ID.3 Pro via Subscription or One‑Off Purchase

Spotify Lifts Premium Prices in Germany, Introduces Basic Plan Without Audiobook Hours