Business ❯ Telecommunications

Customer Retention

Loyalty Programs Churn Rate Bundled Services Promotional Strategies Churn Management Promotions Promotional Offers Mobile Services Churn Customer Feedback Financing Contracts Bundling Services Loyalty Discounts Market Competition Customer Reactions Account Segmentation Autopay Options Incentives Tariff Changes Fiber Optics User Disconnection

T‑Mobile Migration Strips Free Lines and Raises Bills for Millions

Missing promotional credits, billing errors, policy changes are producing steep unexpected charges that could prompt customer defections.

T‑Mobile Delivers Record 2025 Growth, Slight Q4 Miss, Sets 2026 EBITDA and Cash-Flow Outlook

T-Mobile Quietly Targets Select Customers With Up to $800 Off Pixel 10 for Any-Condition Trade-Ins

T-Mobile Quietly Rolls Out Targeted Loyalty Plans With Cheaper Lines and Trade-Offs

Verizon Revives $200 Gift Card Offer for New Smartphone Buyers Adding an Unlimited Line

AT&T Beats on Wireless Adds, Holds Outlook as iPhone Deals and Bundles Lift Q3

T-Mobile Raising Late Fee Minimum to $10 Next Month

AT&T Rolls Out $240 Loyalty Credit to Select Fiber Customers

Verizon Offers Flash Discounts and Teases New Loyalty Program to Stem Subscriber Losses

Verizon Restores Loyalty Discounts Through Transfer PINs

Verizon to Cut Loyalty Discounts and Raise Fees in September