Business ❯ Retail ❯ E-commerce

Customer Experience

Online Shopping AI Integration Order Management Personalized Shopping Order Fulfillment Personalization AI in Retail Product Reviews Product Availability In-store Pickup Services Product Return Process Website Outages Digital Receipts Tesco Affiliate Marketing Convenience Services Cybersecurity Brand Management Walmart Sales Promotions Logistics Solutions AI-powered Tools Order Limits Operational Strategy High-Value Products Digital Services Technology Integration Checkout Innovations Loyalty Programs Amazon Checkout Issues Data Privacy Returns Chatbots Return Policies

Wizards of the Coast Apologizes After Botched Zeta Set Secret Lair Launch

The outage left many customers unable to complete or confirm orders, raising fresh pressure to change Secret Lair’s limited-print sales model.

Reformation Prices IPO at $15 a Share Ahead of NYSE Debut

Apple Plans Virtual Shopping Assistant for Apple Store App

Disney Expands 'Find Merchandise' Test to All My Disney Experience Users

Disney Store Launches AI Personal Shopping Assistant in iOS App

Amazon Adds AI Audio Highlights With Live Q&A to Product Pages

Amazon Rolls Out 'Join the Chat' for Interactive Audio Q&A in Its Shopping App

Rezolve Ai Completes $230 Million All-Cash Acquisition of Reward Loyalty

JD Sports to Launch One-Click Shopping Inside AI Assistants in U.S.

Microsoft Launches Copilot Checkout for In-Chat Purchases in the U.S.

Walmart Restores App and Website After Brief Morning Outage

Amazon Shares Hit Record After Q3 Beat as AWS Reaccelerates on AI Demand

Amazon Rolls Out One-Tap 'Add to Delivery' for U.S. Prime Members