Business ❯ Telecommunications ❯ Mobile Services

Customer Experience

App Development App Updates AI Integration Digital Switching Service Disruptions O2 Priority App Verizon Loyalty Programs SIM Activation Process T-Mobile Network Upgrades Switching Process Service Continuity Sales Techniques T-Life Switching Services User Feedback User Reviews Price Increases Personalization Service Quality Data Volume Management

3 ARTICLES

3mo ago

T‑Mobile Expands T‑Life Personalization, Raising Fears of Targeted Ads

T‑Mobile says richer account profiles and interest preferences will improve member experience but critics warn the changes could enable personalized advertising inside an app customers are required to use in stores.

8 ARTICLES

4mo ago

T-Mobile Rolls Out T-Life Overhaul With AI Assistant, Home Internet Controls and T‑Satellite

4 ARTICLES

last yr.

Verizon Offers Flash Discounts and Teases New Loyalty Program to Stem Subscriber Losses

4 ARTICLES

last yr.

T-Mobile to Auto-Migrate Remaining Legacy Plans to Go5G Plus

5 ARTICLES

last yr.

T-Mobile Retires Legacy Mobile App, Directs Users to T-Life Super App

Customer Experience

T‑Mobile Expands T‑Life Personalization, Raising Fears of Targeted Ads

Andrew Yang’s Noble Mobile Acquires Helium Mobile

T‑Mobile Sets Cutoff Dates to Shift All In‑Store Transactions to T‑Life

Flanker Brands Launch $35/80GB Deals After Freedom Revives $40/250GB Plan

T-Mobile Rolls Out Major T‑Life Overhaul With Easy Switch and Same‑Day Delivery

AT&T Rolls Out Unified App With AI Assistant for Wireless and Home Internet

T-Mobile Sets December 1 Rollout for 'Switching Made Easy' 15-Minute Switching

T-Mobile Rolls Out T-Life Overhaul With AI Assistant, Home Internet Controls and T‑Satellite

Verizon Offers Flash Discounts and Teases New Loyalty Program to Stem Subscriber Losses

T-Mobile to Auto-Migrate Remaining Legacy Plans to Go5G Plus

T-Mobile Retires Legacy Mobile App, Directs Users to T-Life Super App