Business ❯ Telecommunications ❯ Customer Service

Pricing Strategies

Customer Retention Fee Increases Loyalty Discounts Fee Adjustments Promotions Legacy Plans Consumer Complaints

AT&T Adds $2.63 Administrative and Regulatory Fee to Prepaid Plans

AT&T says the $2.63 charge covers inter-carrier costs, government fees and network investment.

T-Mobile's 50-Cent Surcharge Hike Hits Bills as Fee Rises to $4.49 Per Voice Line

Verizon Offers Flash Discounts and Teases New Loyalty Program to Stem Subscriber Losses

Verizon to Cut Loyalty Discounts and Raise Fees in September