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Crisis Management

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Eurostar Evacuates Stranded Passengers After Power Failure, Offers 300% Compensation

Eurostar has resumed services on the Channel Tunnel line, investigating the power failure that halted train 9117 between Lille and Calais.

American Airlines Restores Systems After Network-Wide Outage

Garuda Indonesia Suspends Cabin Crew After Passenger’s iPhone Tracked to Crew’s Hotel

Power Failure Disrupts Passport Control at Manchester Airport's Terminal 3

Cathay Pacific Faces Scrutiny After Serving Wine to 3-Year-Old Passenger

Haidilao Offers Compensation After Viral Video Shows Diners Urinating in Hotpot

Qatar Airways Defends Handling of Passenger Death After Couple's Complaint

Qantas Apologizes for Broadcasting Explicit Film on Flight

MoneyGram Cyberattack Exposes Sensitive Customer Data

Qantas Apologizes for Screening R-Rated Film on Sydney-Tokyo Flight

Park'N Fly Discloses Data Breach Impacting 1 Million Customers