Crisis Management

Public Relations Incident Response Passenger Communication Public Apology Communication Strategies Corporate Response Communication Travel Industry Accident Handling Recovery Efforts

11 ARTICLES

2mo ago

Qatar Airways Defends Handling of Passenger Death After Couple's Complaint

An Australian couple claims they were forced to sit next to a deceased passenger for hours, while the airline insists its crew followed protocol and acted professionally.

14 ARTICLES

7mo ago

Park'N Fly Discloses Data Breach Impacting 1 Million Customers

Crisis Management

Qatar Airways Defends Handling of Passenger Death After Couple's Complaint

Qantas Apologizes for Broadcasting Explicit Film on Flight

MoneyGram Cyberattack Exposes Sensitive Customer Data

Qantas Apologizes for Screening R-Rated Film on Sydney-Tokyo Flight

Park'N Fly Discloses Data Breach Impacting 1 Million Customers