Customer Service

Refunds Refund Policies Returns Delivery Services Public Relations Financial Impact Product Fulfillment Product Rollout Delivery Times Delivery Management Technical Support Refund Practices Rural Customers Order Management Consumer Complaints Generative AI Personalized Services Consumer Awareness Marketing Strategies

5 ARTICLES

2w ago

Amazon Alerts 220 Million Prime Subscribers to Rising Impersonation Scams

Amazon is urging Prime members to verify renewal notices in its app or website before reporting suspicious messages to federal and consumer-protection authorities.

12 ARTICLES

2mo ago

8-Year-Old’s Accidental $4,200 Lollipop Order Prompts Refund and Awareness Effort

6 ARTICLES

3mo ago

Amazon Commits $4 Billion to Triple Rural Delivery Network by 2026

11 ARTICLES

5mo ago

Mandy Moore Criticizes Amazon for Delivering Package to Burned Down Home

7 ARTICLES

last yr.

Klarna's AI Assistant Achieves Work of 700 Employees, Sparking Automation Debate

Customer Service

Amazon Alerts 220 Million Prime Subscribers to Rising Impersonation Scams

Amazon Issues Retroactive Refunds for Returns Dating Back to 2018

Tesco Restores Services After Widespread Digital Outage

DHL's New Packstation Rules Leave Amazon Customers Facing Rejected Returns

8-Year-Old’s Accidental $4,200 Lollipop Order Prompts Refund and Awareness Effort

Amazon Commits $4 Billion to Triple Rural Delivery Network by 2026

Mandy Moore Criticizes Amazon for Delivering Package to Burned Down Home

Klarna's AI Assistant Achieves Work of 700 Employees, Sparking Automation Debate