Society ❯ Labor ❯ Gig Economy

Delivery Workers

Working Conditions Worker Rights Strikes Customer Relations Support Initiatives Mental Health Customer Expectations Ethical Considerations Worker Benefits Platform Management

New York City Inaugurates First Deliverista Hub at City Hall Park

The worker-designed site pilots safer e-bike charging plus basic support services citywide.

Milan Puts Deliveroo Italy Under Judicial Oversight for Alleged Algorithmic Exploitation of Riders

Brazil’s Lower House Targets Early-March Vote on App-Work Regulation

NYC Orders Uber Eats, Fantuan and HungryPanda to Repay Millions, Reinstate Wrongfully Cut-Off Couriers

Raghav Chadha Releases Undercover Video on Blinkit Riders’ Long Hours, Low Pay and Safety Risks

India’s Quick-Commerce Apps Drop ‘10-Minute’ Pitch After Labour Ministry Push

Zomato Rider Eats Cancelled Order After Late-Night Doorstep Dispute

Swiggy Confirms Delivery Partner Safe After Viral Fall From Moving Train at Anantapur

Gig Workers Launch Nationwide New Year’s Eve Strike, Threatening Deliveries Across India

Raghav Chadha Meets Blinkit Delivery Partner After Viral Low-Pay Video

Bengaluru Zomato Courier’s Viral Video Puts Doorstep Delivery Expectations Under Scrutiny

Meghana Foods Apologizes for Lift Ban on Delivery Workers, Says Riders Can Use Elevators

Rio de Janeiro Bars Forcing Delivery Couriers Into Condominiums

99Food Pledges R$2 Billion for Brazil Relaunch After Planalto Meeting

Viral Video of Chinese Delivery Driver’s Breakdown Drives Calls for Gig Worker Protections

NYC Council to Expand Protections for Grocery Delivery Couriers

Anses Report Exposes Health Risks for Food Delivery Workers Under AI Management

DoorDash to Pay $16.75M Settlement Over Misleading Tipping Practices