Business ❯ Telecommunications Industry

Customer Service

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T‑Mobile to Retire Old Plans and Auto‑Move Millions to New, Often Higher‑Cost Rates

T‑Mobile says the change will simplify billing by eliminating more than 1,100 legacy codes, promising a five‑year price guarantee and modern plan features.

FCC Proposal Would Require IDs for New Phone Lines and Threaten Anonymous Prepaid Use

TPG Confirms Sydney Death After Samsung Phone Couldn’t Reach Triple Zero

Verizon Ties Los Angeles Disruptions to Fiber Vandalism After Earlier Nationwide Outage

Vandals Cut Spectrum Fiber, Internet Outage Hits 25,000 Los Angeles Customers