Business ❯ Consumer Behavior

Customer Feedback

Brand Loyalty Program Redesign Product Quality Brand Management Pricing Concerns Product Assortments Service Changes Service Expansion Product Development Program Evolution Online Reactions Public Reaction Loyalty Schemes Price Perception Social Media Social Media Influence Market Trends

Chipotle Says to Ask for More as Store Tests Show Portion Rules Vary

Local discretion determines what extras diners actually get.

Wendy's Brings Back Sweet and Sour Sauce on a Trial Basis

Walmart’s AI Pricing Patents Draw Fresh Scrutiny as Digital Shelf Labels Roll Out Nationwide

Starbucks Revamps Rewards With Tiered Status Launching March 10

Cracker Barrel Restores Old Logo, Halts Remodels as Traffic Falls 8% and 2026 Outlook Softens