Business ❯ Retail

Customer Experience

Loyalty Programs Personalization Feedback Store Operations Employee Engagement Store Design In-Store Services Service Improvement Service Quality Store Layout

Target Names Chandhu Nair Its First Chief AI Officer

The hire signals a push to scale practical, human‑centered AI across inventory, employee tools and the shopping experience.

Wisconsin Pilot Lands Helicopter in Cabela’s Parking Lot for Shopping Run

Albertsons Cuts 2026 Forecast and Unveils ACI Edge Restructuring

Apple Plans Virtual Shopping Assistant for Apple Store App

Lidl Expands In-App Self-Scanning to 37 More UK Stores

Costco Opens First Standalone Members-Only Gas Station in California

Sephora Rolls Out Global Quiet Hours to Create Calmer Stores

Sephora Announces Global Quiet Hours to Create Calmer In-Store Experience

Tesla Starts Model Y L Deliveries and Opens Hyderabad Experience Centre

German Shoppers Favor Staffed Lanes as Self‑Checkout Grows

Morrisons Rolls Out Invitation‑Only 10% More Plus Reward and Trials AI Shopping Trolleys

Walmart Scales Internal AI and Adds Usage Limits to Curb Costs

Aldi Launches £300m Summer Refit of About 25 UK Stores

Asda Will Adopt Ocado’s Smart Platform for Online Shopping from 2027

Ikea Germany to Introduce Weekly Stille Stunde Quiet Hours in All Stores

Databricks Launches Genie to Let Retail Teams Query Customer Data in Plain Language

Target Hires Jeff England to Lead Global Supply Chain

Walmart to Remodel 650 Stores, Add About 20 New Locations

Walmart Launches 650-Store U.S. Remodel Push, Plans About 20 New Locations

M&S Overhauls Sparks With Cash Rewards in New App Wallet