Business ❯ Retail

Customer Experience

Loyalty Programs Employee Engagement Personalization Store Operations Store Design In-Store Services Feedback Service Quality Service Improvement Membership Programs

Sephora Rolls Out Global Quiet Hours to Create Calmer Stores

The program seeks to reduce sensory triggers so neurodivergent and sensory‑sensitive customers can shop more comfortably.

Walmart Scales Internal AI and Adds Usage Limits to Curb Costs

Ikea Germany to Introduce Weekly Stille Stunde Quiet Hours in All Stores

Databricks Launches Genie to Let Retail Teams Query Customer Data in Plain Language

Target Hires Jeff England to Lead Global Supply Chain

Walmart to Remodel 650 Stores, Add About 20 New Locations

Walmart Launches 650-Store U.S. Remodel Push, Plans About 20 New Locations

M&S Overhauls Sparks With Cash Rewards in New App Wallet

Bed Bath & Beyond Signs Letter of Intent to Buy F9 Brands for Nearly $150 Million

Self-Checkout Surges in Germany as Kaufland Rolls Out Nationwide and Trials Tighten Access

Germany’s Meat Counters Face Record Staffing Shortfall

Target Tightens Dress Code With Red Shirts and Blue Denim for July Rollout

VinFast Opens Flagship 3S Dealership in Bengaluru, Reaching 50 India Outlets

Morrisons Installs Pizza-Ordering Kiosks in Some Stores

Kohl’s Rules Out Major Store Closures or Openings in 2026 to Focus on Optimization

More Original Factory Shop Branches Name Final Trading Dates as Closures Accelerate

German Grocers Double Down on Self‑Checkout Without Item Limits as Complaints Over Delays and Checks Grow

Genesco Shares Jump on Q4 Beat as ‘Footwear First’ Plan Targets Journeys Growth

Target Hits 2,000 U.S. Stores, Accelerates 2026 Buildout With $5 Billion Push

Target Unveils $6 Billion Turnaround Under New CEO Fiddelke