Business ❯ Aviation ❯ Airline Industry

Customer Experience

Discrimination Booking System Upgrade Customer Retention Luxury Travel Service Improvements Luxury Services Pricing Models Sleep Brand Partnerships Qantas Travel Technology Service Offerings

Delta Brings José Andrés’ Spanish Menus to Premium Cabins, Rolls Out Expanded Delta One Wine Program

Independent reports corroborate the rollout details, with skepticism about the practical impact of chef branding on meal quality.

WestJet Makes Seat Recline A Paid Perk On Refitted 737s

United Becomes First Airline to Support Apple Wallet’s iOS 26 Travel Features