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Klarna Reverses AI-Only Strategy, Pilots Return of Human Customer Service

After replacing 700 workers with AI and facing service quality issues, the fintech firm is testing a remote gig-style hiring model for human agents.

Klarna Reports Growth but Faces Rising Losses and Regulatory Challenges

CFPB Withdraws Biden-Era Rule to Regulate Data Brokers

FTC Extends Enforcement Deadline for Subscription Cancellation Rule to July

DOJ and FTC Open Public Inquiry Into Live Entertainment Practices

Study Exposes Cancer-Causing Chemicals in Personal Care Products Used by Black and Latina Women

Chicago Orders Uber to Refund Riders After Downtown Surcharge Error

Private Parking Firms Near Record 14.5 Million Tickets as Government Promises New Regulations

Study Reveals Toxic Chemicals in Children's Mattresses, Urging Regulatory Action

CFPB Drops Comerica Lawsuit Over Direct Express Program Mismanagement

Banking Reforms Bill Passed, Debate Highlights Systemic Issues in India's Financial Sector

Canada Freezes $43M in Tesla EV Rebates, Bars Future Incentives Over Tariff Dispute

ACCC Report Exposes Supermarket Power Imbalance and Rising Profits

Consumer Financial Protection Bureau Faces Severe Weakening Under Trump Administration

Judge Temporarily Halts Mass Layoffs and Shutdown at CFPB

UK Regulators Propose Major Reforms to Baby Formula Industry

EU Proposes Holding E-Commerce Giants Liable for Unsafe and Illegal Goods

Google to Strengthen Measures Against Fake Reviews in UK Deal with Regulator