Society ❯Consumer Behavior

Customer Experience

Service Industry Brand Loyalty Social Media Frustration Online Shopping Loyalty Programs Service Disruption Service Policies Product Availability Mobile Ordering

Teletext Holidays Relaunches Under New Ownership as Former Customers Remain Unpaid

Under separate incorporation by Teletext Travel Ltd, the revived agency offers phone bookings without assuming liability for past refunds.

Chick ’n’ Sours closes its final two London restaurants under mounting economic strain

Jeremy Clarkson's Pub Faces Criticism Over British-Only Menu and Financial Losses

Morrisons Launches Comprehensive 'Farm Shop' Revamp Across UK Stores

Starbucks Workers Continue Strikes Over Dress Code and Contract Stalemate

Sky's £39 Ultimate TV and Broadband Bundle Ends May 14

Sainsbury’s Introduces VAR-Style Replays at Self-Checkouts to Tackle Rising Shoplifting

Nintendo Switch 2 Pre-Orders Overwhelm Global Supply Chains and Retailers

Red Robin’s $20 Bottomless Burger Pass Sells Out After Website Crash

Uber Launches $10 Shuttle Service Between JFK Airport and NYC

Tesla Pauses Cybertruck Deliveries Over Metal Panel Adhesive Failure

Aldi Tests Cashierless Shopping with Refundable £10 Pre-Authorization Fee in UK

Lyft Partners with Anthropic to Deploy AI-Powered Customer Service Tools

Starbucks Reports Better-Than-Expected Earnings as CEO Implements Turnaround Strategy

Dunkin' Doughnut Shortage Hits Multiple U.S. States

Starbucks CEO Aims to Cut Brewed Coffee Wait Times to Under 30 Seconds

FTC Lawsuit Reveals Adobe's Controversial Subscription Practices

Global IT Outage Halts Starbucks Mobile Orders