Overview

• Riders are now required to store loose items in paid lockers before boarding Iron Gwazi, according to recent guest reports.
• The policy follows accounts of a rider being struck in the face by a cellphone that came loose during the coaster.
• Many visitors criticize the charge as a hidden fee on social media, with frequent comparisons to Universal Orlando’s free locker system.
• A former Busch Gardens employee says they were previously hit by a guest’s phone near Gwazi, citing safety risks.
• Guests report uneven enforcement at the attraction entrance, and the park has not detailed whether the paid system will remain or be revised.