Business ❯ Hospitality

Theme Park Operations

Guest Experience Customer Experience Customer Service Refurbishments Guest Services Food Services Pricing Strategies Event Management Refurbishment Food and Beverage Services

Disney Begins Phased Refresh at Magic Kingdom’s Plaza Restaurant With New Milkshakes

The in-place update keeps the dining room open to let Disney measure demand in real time.

Hogwarts Castle Starts To Reappear at Universal Orlando as Scrims Come Down

EPCOT Sets May 10 Reopening for Impressions de France, ‘Beauty and the Beast’ Sing-Along

Universal Refreshes Comic Strip Cafe Menu After 27 Years

Burger King Whopper Bar at Universal CityWalk Closes April 21, Five Guys to Replace It

Second Permit Moves Disney’s Former Star Wars Hotel Conversion Into New Phase

Disneyland Paris Reaches Capacity as World of Frozen Crowds Force Turnaways

Universal Studios Hollywood Launches One-Day Dining Pass

Disney Signals Guest-Focused Rethink of Lightning Lane at Walt Disney World

Disney Showcases How EPCOT Festival Sauces Are Made

EPCOT’s Sunshine Seasons Tests Cast-Served Sweets, Shutters Self-Serve Shelves

No Serious Injuries in Disney Springs Bus Collision After Reported Left Turn Against Signal

Six Flags Over Texas Imposes Daily Chaperone Rule for Guests 17 and Under

Two Fire Alerts Reported at Disney Springs Hours Apart With No Closures

Scanner Alert Reports Fire at EPCOT as Park Operations Continue

EPCOT Refreshment Port Remains Closed as Construction Walls Go Up

Disney Springs Hits Capacity as Magic Kingdom Sells Out During Spring Break Surge

Disney Pulls EPCOT Breezeway Seating as Princess Half Marathon Weekend Begins

New Aerial Photos Confirm Disney Is Converting Former Star Wars Hotel Into Imagineering Offices

Super Bowl Crowds Converge on Universal Orlando as CityWalk Venue Sells Out