Business ❯ Hospitality ❯ Theme Park Operations

Customer Experience

Seating Arrangements Reservation Management Policy Implementation Gradual Updates Service Adjustments Service Improvements Crowd Control Strategies Guest Relations Guest Safety Service Enhancements Attraction Management Disney Parks

7 ARTICLES

last mo.

Magic Kingdom Sold Out to All Annual Passholder Tiers for July 4th

The sellout shows limited reservation inventory for non-date tickets and can prevent passholders from reaching Magic Kingdom without a valid park reservation.

3 ARTICLES

3mo ago

Disney Begins Phased Refresh at Magic Kingdom’s Plaza Restaurant With New Milkshakes

3 ARTICLES

4mo ago

Harambe Market Reopens Feb. 5 at Animal Kingdom With Mobile Order and New Burger-and-Chicken Focus

3 ARTICLES

6mo ago

Customer Experience

Magic Kingdom Sold Out to All Annual Passholder Tiers for July 4th

Disney Begins Phased Refresh at Magic Kingdom’s Plaza Restaurant With New Milkshakes

Six Flags Over Texas Imposes Daily Chaperone Rule for Guests 17 and Under

Scanner Alert Reports Fire at EPCOT as Park Operations Continue

Disney Pulls EPCOT Breezeway Seating as Princess Half Marathon Weekend Begins

Super Bowl Crowds Converge on Universal Orlando as CityWalk Venue Sells Out

Harambe Market Reopens Feb. 5 at Animal Kingdom With Mobile Order and New Burger-and-Chicken Focus

Guest Reports Describe Widespread Queue Misconduct at Universal Orlando