Operations Management

Crisis Management Supply Chain Management Process Improvement Cost Management Customer Service Theme Parks Efficiency Improvement Supply Chain Theme Park Operations Logistics

Disney Ticketing System Flags Guest at EPCOT, Leading to Arrest

The case shows linked ticketing, Guest Relations, security workflows plus on-site deputies converted a blocked admission into a criminal arrest.

Amesite Wins 2,700-Patient NurseMagic Rollout as AMST Leaps on Deal News

Universal Orlando Removes Ticket Kiosks, Shifts to QR Code Will-Call

Universal Orlando Expands Photo Validation to Hogwarts Express, Confirms Use at Epic Universe Portals

Eos Energy and TURBINE-X Strike Deal to Build Private Power for AI Data Centers

UPS Activates RFID Tracking Across Entire U.S. Small-Package Network

Adif Tells Court Adamuz Crash Rail Evidence Sits Unwatched Outdoors

KumoRFM-2 Brings Plain-English Predictions to Enterprise Relational Data

Disney Revives Virtual Queue for runDisney Expo Merchandise Access

Disneyland Bans Loose Phones and Large Tumblers on Select Rides

Disneyland Tightens Ride Rules, Requiring Phones and Large Tumblers to Be Stowed

Northeast Frontier Railway Deploys In-House Tech to Maintain Vande Bharat Sleeper

Monorail Teal Breaks Down at Disney World as Riders Remove Windows for Air

Port of Vigo Isolates IT After Ransomware Attack

Auditor-General Flags $4.2 Billion-Plus Phoenix Replacement as High-Risk Under Compressed Schedule

Colombo West International Terminal Tops 1 Million TEUs in First Year

Stellantis Vigo Halts K9 Van Line Through Weekend Over Parts Shortage

Fonterra Chief Executive Miles Hurrell Resigns After Eight Years in Role

Mission Produce Posts Volume-Led Q1 Gains as CEO Transition Nears

Dollywood Set to Reopen March 13 After 71-Day Overhaul, Debuts NightFlight Expedition