Business ❯ Hospitality ❯ Hotel Management

Loyalty Programs

Marriott Bonvoy World of Hyatt IHG One Rewards Customer Engagement Hilton Honors Customer Retention Partnerships Pricing Strategies Award Charts Elite Benefits

Marriott Owners Demand Bigger Share of Bonvoy Revenue

Owners say aggressive point sales with rising loyalty fees have left properties shouldering most of the cost of free award nights.

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Hilton Sells Room Upgrades to Elite Members Through App

Hyatt Grants Early Award Booking to Elites and Cardholders

Park Hyatt Sydney and Tokyo Reclassify as Resorts, Sidestepping Globalist Guarantees

IHG Launches Flash 3X Points Offer With April 11 Booking Deadline

Hyatt Adds Bahia Principe Resorts to World of Hyatt With Double-Points Launch Offer

Marriott GM’s ‘You’re Not Royalty’ Remark Highlights Strain Over Bonvoy Elites

Park Hyatt Tokyo to Reopen Dec. 9 After Redesign as Reservations Open

Hilton Honors Lifts Top Standard Award Nights to 250,000 Points

Millennium Hotels & Resorts and Maritim Hotels Launch Cross-Brand Loyalty Partnership