Business ❯Retail ❯Online Shopping

Customer Experience

Product Recommendations Product Discovery Transparency in Pricing

Amazon Pilots AI-Powered Audio Summaries for Product Pages

The feature, available to select U.S. customers, uses generative AI to deliver concise audio overviews voiced by virtual shopping experts.

UPS Launches Global Checkout Tool to Simplify International E-Commerce

Amazon Launches AI-Powered Shopping Guides to Simplify Purchases