Customer Experience

Loyalty Programs Brand Loyalty Product Offerings Brand Management Customer Satisfaction Service Efficiency Product Development Retention Strategies Product Availability Digital Engagement

8 ARTICLES

last mo.

Starbucks Revamps Rewards Program to Eliminate 25-Star Reusable Cup Bonus

Starting June 24 customers will earn double points on total purchases as part of CEO Brian Niccol’s strategy to reinforce Starbucks’ premium positioning.

3 ARTICLES

4mo ago

Stitch Fix Reports Narrower Losses and Stronger Revenue Outlook for Q2 2025

4 ARTICLES

6mo ago

McDonald’s Closes Three CosMc’s Locations While Testing Smaller Formats