Business ❯Airlines

Customer Service

Crisis Management Compensation Policies Passenger Rights Operational Challenges Refund Policies Passenger Relations Travel Industry Crisis Communication Travel Policies Compensation

US Doctor Sues Singapore Airlines Over Shellfish Allergy Oversight

Under the Montreal Convention, the complaint argues crew negligence caused an October emergency landing in Paris after a severe allergic reaction

Bomb Threat Forces Evacuation of Spirit Airlines Flight 2145 at Detroit Airport

Bomb Threat Hoax Disrupts Brussels South Charleroi Airport, Operations Resumed

UK Travellers Face Ongoing Airport Disruptions Due to Post-Brexit Passport Rules

American Airlines Sued Over Alleged In-Flight Assault by Known Offender

FAA Equipment Outage at Philadelphia TRACON Disrupts Newark Flights, Worsens Nationwide Delays

81-Year-Old Stranded in Puerto Rico After Airline Denies Emotional Support Parrot on Flight

Virgin Atlantic Flight Resumes Journey After 48-Hour Delay in Turkey

Germany Launches Digital Portal for Passenger Flight Compensation Claims

Bengaluru's First Major Rainfall of 2025 Disrupts City With Flooding and Flight Diversions

Airline Passenger Lawsuits Hit Record High in Germany

Passenger Dies During Air France Flight from Paris to Boston

Delta Gate Agent's Bold Tactic Targets Boarding Line Jumpers

Teen’s Outburst Forces EasyJet Flight to Emergency Landing in Italy

Gatwick Airport Operations Resume After Four Days of Fog Disruptions

Air Canada Denies Boarding for $4.5M Cello, Forcing Concert Cancellation

Survey Highlights Anxiety and Risks for Food Allergy Patients During Air Travel

Harvey Weinstein Hospitalized Following 'Alarming' Blood Test

Indian Passengers Stranded at Kuwait Airport After Emergency Landing

Thanksgiving Travel Reaches Record Highs Despite Weather Disruptions