Business ❯Aviation ❯Airlines ❯Customer Service

Refund Policies

Virgin Australia to Refund 61,000 Customers Over Five-Year Pricing Error

JetBlue Cuts U.S. and European Routes in Profitability Push

New DOT Rule Mandates Automatic Refunds for Delayed or Canceled Flights

New Federal Rule Mandates Automatic Cash Refunds for Flight Disruptions

Jessica Chastain Faces Criticism Over JetBlue $15 Credit Complaint

Qantas Apologizes for First-Class Fare Glitch, Offers Business-Class Rebookings

Airlines Halt Dhaka Flights Amid Bangladesh Turmoil